Shipping policy

Processing Time

Orders are processed within 3–7 business days. During high-volume periods, processing may take longer.

Shipping Time

Shipping times vary based on location and carrier. Tracking information will be sent once your order ships.

Shipping Responsibility

Once your order is handed to the shipping carrier, Refined by Faith is not responsible for:

• Delays

• Lost packages

• Stolen packages

Please contact the carrier directly using your tracking number.

Address Accuracy

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.